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Systems Management
Remote Systems Management
Applestorm's IT Systems Management service not only frees
you from the day to day drudgery of looking after your network, but also acts as
an insurance policy agaist any unexpected problems.
Have you ever wanted to be at the cutting edge of technical support without
finding there is a cutting edge price tag? Applestorm will show you how.
There are five key aspects to the service:
1. System Monitoring and Automated Incident Prediction
Applestorm will securely monitor your network and servers twenty-four hours a
day, so we can detect most problems before they've even happened. Our engineers
are alerted the minute a critical fault is predicted, so that we can notify you
and take the necessary steps to prevent the issue impacting your business.
2. Continuous System Protection
In parallel with fault monitoring we also automatically ensure that your
servers are kept up to date with the latest security patches and anti-virus
signatures.
Applestorm's ITPoint Systems Management service includes the cost of Computer
Associates eTrust Antivirus software.
3. Desktop and Network Troubleshooting
We will be on hand to assist with any issues you or your staff may have. Our
fixed monthly fee means that your entire organisation is covered for unlimited
telephone, remote access and on-site assistance without costing a penny more.
Our efficient remote diagnostic and troubleshooting capabilities mean that when
issues do occur, you can rely on Applestorm to ensure they are resolved within
minutes not days.
4. Backup Management and Disaster Recovery Planning
Whatever your data storage requirements, Applestorm has a backup management
strategy to meet your needs. Whether on-site manual backup or automated
off-site synchronisation, we will take care of it. We will also help you to
draw up a comprehensive business continuity plan which can be put swiftly into
action should a disaster occur.
5. Regular Maintenance and Routine Tasks
They may be straightforward but those routine tasks take time. We can take away the burden
of regular day-to-day maintainance, such as adding/removing users, setting up a printer
or upgrading software - giving you more time to do your own job.
Pricing
We operate a simple fixed pricing policy with a single monthly subscription to
cover your whole organisation. Once your subscription is set and subject to a
quarterly review, every server, desktop, laptop and peripheral IT equipment is
covered by an all-inclusive Service Level Agreement.
Starting from around £50 per month, the cost of safeguarding your organisation
may be lower than you think. Compared to a daily rate of up to £550 for a
typical contractor, not to mention the costs of maintenence contracts, staff
salaries and lost productivity, we are certain that you will see just how
affordable the service really is for your business.
Request further information by e-mailing
sales@applestorm.com or, if you would like to find out more about any
of Applestorm's services you can call us free of charge on 0800 5655 565.